Rusty Komori was the tennis coach at the Punahou School in Honolulu from 1994 until 2015. The school won the state championship each and every year. That’s a record not held by any other coach in any other sport. As he tells Deputy Roving Reporter Maxwell Rotbart, the core of success — in sports or business — is a superior team culture committed to excellence. If a dictatorial boss heads an organization, it won’t have the same success as if a loving leader guides it. “Love” may be the lowest score in tennis, but it’s the missing ingredient that will put you at the top of your game in business. Listen… Love… and Lead.