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Monday Morning Memo

Paul, you are in the business of  Employee Optimization. 

The essential question you are posing to business owners is this: “Your employees are your biggest expense. Isn’t it time you optimized them?”
 
The typical business owner thinks they understand how to “manage” employees, so the development of an energized company culture that creates magnetic employee retention and effective word-of-mouth marketing is a concept that never really occurred to them. The possibility is hiding in their blind spot.
 
You are bringing that vital differentiator that separates healthy, thriving companies from the ones that feel they are stuck on a hamster’s treadmill, forever running, running, running but never getting anywhere.
 
Paul, you are popularizing a method of business growth that has never been named. Consequently, the only thing the name needs to do is cause the reader or listener to ask for more information: “What is Employee Optimization?”
 
Bingo. You now have their interest and attention and the conversation is begun. 
 
Why “employee” instead of “team”? Because “employees” are what the business owner calls them, it’s what the business owner’s CPA calls them, it’s what the business owner’s bank calls them, it’s what the business owner’s lawyer calls them, and it’s what the IRS calls them. So save the word “team” for after the client contacts you. 
 
This new method of business growth will be called Employee Optimization.
 
Employees are a source of frustration among business owners right now. No one can recruit enough of them, and they are difficult to retain. Employees are currently the single greatest limiting factor of businesses everywhere. The need for high-performance employees is a felt need of business owners everywhere.
 
Speak to that felt need.
 
Aroo,
Roy

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Random Quote:

“Seek the teacher who is a mentor to apprentices. She will give you expert advice and examples, then evaluate your ability to do as she has taught. Her name is Wisdom and you should always listen to her voice.

But Wisdom’s teacher allowed young Wisdom to follow any path she chose! Wisdom learned her lessons from Consequences, the greatest teacher of all.

Wisdom can give you interesting examples because of all the fascinating things she learned from Consequences. You will know you are in the presence of Wisdom when you see her scars.

Wisdom and Consequences are happy teachers who guide students through the adventures of life.

A sad teacher repeats what she’s been told, then grades you on how well you can repeat it back to her. She is a parrot, and she teaches other parrots.

A smart person makes a mistake, learns from it, and never makes that mistake again.
A wise person listens to a smart person, and learns how to avoid that mistake altogether.
A fool listens to a parrot, and believes what he is told.

“But wait a minute, didn’t you say a wise person listens to a smart person so they can learn how to avoid the mistake altogether?”

“Yes, but the parrot is not a smart person. She never made the mistake and learned from it. She is simply repeating what she’s been told.”

“And why is that dangerous?”

“When the experience of Consequences has been removed from the classroom, the majestic principles of Wisdom quickly degrade into small and silly rules.”

The great fire-breathing dragon becomes a tiny lizard that lives in a little rulebook.

Every bureaucrat was once a young parrot taught by a sad teacher.

But was there ever a child who, late at night, lay under the covers and dreamed of someday becoming the enforcer of small and petty policies?

No. But there are children who were unlucky enough to be protected from Consequences by a misguided someone who did not understand the value of scars.”

- Roy H. Williams, Sept 30, 2018

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