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The Monday Morning Memo

“Begin with a statement that triggers more questions than it answers. And never forget that a masterful visual image is a type of ‘statement’ that can trigger more questions than it answers. This is the beginning of customer engagement.”
– RHW

Nick is a master woodworker and furniture maker at the ripe old age of 34. He started his own company, Rooted, about three years ago. He’s had steady business but wanted to focus on custom furniture.
 
Naturally, he had a marketing budget that was near-zero, so we started with that and did what we could.
 
About a year ago, Nick was approached by Boulder’s lifestyle magazine to do some advertising. The offer was excellent (for print, anyway) and we decided to go for it. We had a “dream team” of marketing that didn’t cost anything – Nick’s furniture, my copy, and his wife’s photos and layout (she works as a graphic designer for American Express).
 
Our goal was to create a headline that went turbo on cognitive dissonance.  Placed amongst the ordinary interior design ads with chandeliers, Turkish rugs and Louis XIV furniture, the Rooted ads pretty much punched readers in the face (and the wallet, it turns out).
 
Now, Nick has a one-year waitlist with clients and is currently designing a dining table that will seat 18 in Jackson Hole, WY.
 
If you get the chance, take at look at the ads. It’s been good to brush the dust off of my “copy chops” and do a little writing again.
 
Cheers,
Michele

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Random Quote:

“Although habit and habituation have a similar sound to them, they have a whole different meaning. Habituation refers to a decrease in response to a stimulus. Take for example your partner that calls you urgently for what they consider important or urgent for them, but it turns out to be something meaningless or just plain silly to you. When this same movie replays a few times, you simply stop responding to their ‘urgent’ call to action. This is called habituating. You get so used to their “boy who cried wolf” behavior that you barely react to it anymore or pay it any attention.

On the other hand, habits refer to a routine behavior like brushing your teeth. Habit formation consists of three parts: the cue, the behavior, and the reward. The cue causes a habitual behavior. The behavior is what one exhibits. And the reward, a positive feeling, encourages the “habit loop”. When a behavior is repeated in the same context several times (it is not a constant number), it becomes automatic, which is the opposite of a behavior that comes from a deliberate thought.”

- Anny Goldman

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